Shipping Policy
Last Updated: 4 September 2026
SATRANGINI aims to process and deliver customer orders safely and efficiently. This Shipping Policy explains how orders are processed, shipped and delivered.
1. Order Processing
Orders are processed after successful order placement and payment confirmation, where applicable.
Processing time may vary depending on product availability, order details and other operational circumstances.
We may contact the customer if any additional information is required to process the order.
2. Shipping Charges
Applicable shipping charges will be displayed during checkout before the customer places the order.
For orders where the applicable standard shipping charge is shown at checkout, the customer will be responsible for paying that shipping charge.
3. Delivery Address
Orders will be shipped to the delivery address provided by the customer during checkout.
Customers are responsible for providing complete and accurate delivery information, including:
- Full name
- Mobile number
- Complete address
- City
- State
- PIN code
SATRANGINI may not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
4. Delivery Time
Estimated delivery time may vary depending on:
- Delivery location
- Product availability
- Order processing time
- Courier or logistics service
- Weather or other circumstances beyond our reasonable control
Any delivery estimate provided on the website is indicative and not a guaranteed delivery date.
5. Courier and Delivery Partners
Orders may be delivered through third-party courier or logistics partners.
Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances beyond our reasonable control may occur.
6. Shipment Tracking
Where tracking information is available, it may be shared with the customer through the applicable communication channel.
Customers should use the tracking information to monitor the progress of their shipment.
7. Delivery Attempts
The courier or delivery partner may make delivery attempts at the address provided by the customer.
If delivery cannot be completed because the customer is unavailable, the address is incorrect, or the customer does not respond to the delivery partner, additional delivery attempts or other arrangements may be subject to the courier’s policies.
8. Delayed or Undelivered Orders
If an order is delayed or appears to be undelivered, customers should contact SATRANGINI with their order number and relevant details.
We will reasonably assist in checking the shipment status with the applicable delivery partner.
9. Damaged Package
If a package appears visibly damaged at the time of delivery, customers are advised to document the condition of the package and contact SATRANGINI as soon as possible.
For product damage or incorrect products, please refer to our Refund & Returns Policy.
10. Contact Us
For shipping or delivery-related queries, please contact us with your order details:
SATRANGINI
A Brand of L N Enterprise
Varanasi, Uttar Pradesh, India
Email: lnenterprisefashion@gmail.com
Please mention your Order Number when contacting us about a shipment.
11. Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in our services, delivery arrangements or applicable requirements.
The updated version will be published on this page with a revised Last Updated date.